01-11-2018, 04:43 AM
As you concern, the default of Magento 2 does not support Q&A function, so store owners cannot collect and show all frequently asked questions in one place for customer convenience. However, understanding this drawback of the default, there are many Magento 2 FAQs extension released to solve this issue.
Magento 2 FAQs Extension allows admin to create and customize FAQs page in order to increase customization and interaction with customers. Here are useful feature of Magento 2 FAQs extension:
- Show FAQs on product page and submit questions easily
- Be able to create and show FAQs in their own pages
- Enable to create and show FAQs categories
- Configure to show most recent and related FAQs
- Enable to search questions and answers based on tags and keywords
- Vote button for answers as helpful or unhelpful as wish